VOICE CONTINUITY WITH TELECOM RECOVERY
There are few disaster recovery or business continuity alternatives for voice services and those that do exist are often incomplete, ineffective, or extremely expensive.

• HOW important is it to be accessible to callers?
• WHAT impact will it have on your business is you can't answer the phone?

Introducing the world's fastest most flexible VOICE RECOVERY & BUSINESS CONTINUITY SERVICE. Our Call Recovery Services can rapidly restore complete control of inbound telecommunications at an affordable price. Rapidly regain control of incoming calls after an outage, with faster more flexible routing capabilities than any other technology at any price and a web-based tool that is amazingly easy to use.

BENEFITS
  • No equipment to buy
  • No capital expenditures
  • Easy web-based management
  • Restore inbound phone calls and faxes
  • Easily integrated with any other Rentsys Recovery solution
  • No need to change current local or long distance phone carriers


    VOICE RECOVERY SERVICE
    Instant ReRoute
    Reroute thousands of phone numbers in minutes or seconds.

    Toll-Free ReRoute
    Recover toll-free numbers even when local or long distance carriers fail.

    Web Controller
    Restore complete control of rerouted calls through a simple web interface. Rapidly adapt to any outage by answering incoming calls with advanced PBX features, then redistribute them among available people, devices and locations.

    D.I.D Capture
    Recover ALL phone numbers, not just the critical ones.

    Basic Features
    Automated Attendant, unlimited Menu & Submenu, Call Forward, Dial-by-Name Directory, Dial-by-Extension Directory, Play Message, Voice-on-Demand, Record Wizard, Reporting and more.

    Compliance Assistance/Printed Plan
    Some industries require specific disaster plans. We will help ensure your plan meets specific requirements and provide a printed copy for sharing with over site agencies.

    Support
    24X7X365 support, free Web Call Controller updates and online user training.


    ADVANCED FEATURES PACKAGE
    VoiceMail/Voice-to-Email
    Add general, department, or employee voice mailboxes. Automatically forward new message to email.

    Fax Mail/Fax-to-Email
    Receive inbound faxes, store securely and forward to email in PDF format.

    Find Me/Follow Me
    Locate individuals by automatically dialing one number after another.

    Conferencing
    Instantly establish secure emergency conference calls.

    UCD
    Use call queuing with music-on-hold to distribute call among employees anywhere using any type of phone. Use whispering, call screening and more to answer professionally.

    Hunt
    Overflow calls from one location or phone number to another.


    VOICECASE NOTIFICATION SYSTEM
    Notification
    Rapidly broadcast recorded voice, SMS/text, or email messages to a small or large group of people.

    Boomerang
    Dial out to participants to establish instant conference calls; dial out to employees to enable them to check in with a particular department or person.

    Polling
    Display love results from responses by participants to questions and surveys.


    TOLL-FREE HOTLINE
    When incoming calls are more numerous than available people, use a powerful Toll-Free Emergency Hotline to plan and unlimited number of different recorded messages, quickly and easily recorded from and phone, anywhere.


    SETUP & TESTING
    Setup
    Rentsys Recovery Services will help you design and implement the ideal recovery plan for your organization.

    Full-Scale Testing
    Periodic live full-scale testing of your plan is imperative. One assisted full-scale test, immediately after setup is complete, is included with the one-time setup cost.